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Customer reviews of C L Cars

At C L Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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C L Cars

C L Cars
5
4.7

All 93 customer reviews

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  • 5

    Nowhere Better!

    By Steve M on 21 October 2024 | Purchase not verified

    We’ve now purchased our last two vehicles from CL Motors and cannot praise them highly enough! Alan, Hayley and the guys in the workshop from start to finish have ensured that everything in there power was done to make us feel comfortable. All our family use CL Motors for our MOT’s and services and believe we’ve found the best family run car business!


  • 5

    Fantastic Service

    By Nigel H on 28 May 2024 | Purchase not verified

    On Thursday 23rd May 2024 I had a problem with my own car whilst on a petrol station forecourt in Ferndown.The vehicle was not movable and as a result of recommendation from another person it resulted in Alan from CL Cars buying my car and removing it.Now without transport he assisted with transport issues.Hayley, in the office, was extremely helpful over the admin procedure regarding my car.Everything that day happened very quickly.Both Alan, Hayley and other staff members made a very “stressful” day a tad easier.Though I did not actually buy a vehicle from this company I just wanted to say that Alan and Hayley were very friendly, caring, trustworthy and professional.I would have no hesitation in recommending CL Cars.


  • 5

    Bad car company

    By Tim P on 14 March 2024 | Purchase not verified

    CL Cars! Waited over a week for the car I paid for, because of an electrical fault. - Then a week after delivery. The rear door would not open from the inside or outside. Supposed to be covered by a three-month warranty. Then I Telephoned the warranty company and I was told I was covered. Then the EGR valve went. so the car was not drivable. I telephoned the warranty company after my daughter got the brush off from the person she spoke to. I was then told it would have to be "Diagnostic checked and photographed and the "Solenoic for the rear door was not covered on the warranty. STAY AWAY FROM CL CARS AND THE BOGUS WARRANTY FOR CARS! - I have telephoned CL CARS ONLY TO GET TOLD THEY WOULD CALL ME BACK AND NEVER DO. - This is a bad second-hand car company.

    Reply from C L Cars on 02/04/24

    Dear Mr Pragnell I was really upset to read your 1 star review. We do try our best and I feel your anger was more with the warranty company than CLCars. Unfortunately with cars like yours that have covered over 120,000 miles and more than 13 years old they can incur faults. Both faults were covered under the warranty if you could provide evidence. I feel it’s unfair to describe us as a bad car company as you have been reimbursed in full the £120 to fix both faults. I would also like to remind you that included in the sale price of £2250 we also replaced the cambelt, serviced and delivered this car. I am sorry that you have been unhappy with our service. Hayley Smith


  • 5

    Brilliant service

    By Sophie L on 01 April 2023 | Purchase not verified

    Straight forward, no fuss part exchange. Highly recommend this trust worthy dealership. Thank you Hayley!


  • 5

    Pleasant Experience

    By Anonymous on 19 November 2021 | Purchase not verified

    Really friendly and hassle free buying from CL cars. only downside is the location its very hard to find especially in the dark


  • 5

    Very friendly and honest dealer

    By Anonymous on 19 August 2021 | Purchase not verified

    Purchased a Nissan Qashqai + 2 from CL Cars. The whole process was smooth, friendly, honest and informative at every step. I highly recommend purchasing from this dealer.


  • 5

    If Carlsberg sold cars...

    By Michael B on 04 August 2021 | Purchase not verified

    Buying a car from CL Cars was such a nice experience, Chris and Haley could not have been more accommodating. You get loads of time on your own with the car but they are on hand when you need them. You can scrutinise the paperwork at your leisure and the car is fully prepped prior to delivery. First class people


  • 5

    By Anonymous on 10 June 2021 | Purchase not verified

    Appalling customer service rung selling 3times promised to call me back never did then told me the car had been sold so looked on auto trader and car was still for sale not a good way to sell cars


  • 5

    Friendly and helpful

    By Lisa M on 14 September 2019 | Purchase not verified

    Great service would buy another car from there. Went above and beyond.


  • 5

    Friendly and helpful

    By Matt W on 12 April 2018 | Purchase not verified

    Great customer service, friendly and helpful... vehicle sold as described at a very reasonable price. Would highly recommend this company!


C L Cars