Customer reviews of C L Cars

By Robert G on 16 May 2016 | Verified purchase

Very genuine husband and wife owners, pleasant to deal with

Reply from C L Cars on 12/07/16

Thank you for your review.

By Laura B on 15 May 2016 | Verified purchase

Could not be happier with my recent purchase, from the first call to enquire about the car, to the fantastic personal approach that was offered by Hayley making sure that I was 100 % happy with everything . Would 100 % recommend this garage to anyone wanting to purchase a car in a smooth hassle free way ??

Reply from C L Cars on 12/07/16

Thank you Laura, for your kind Review. I hope you are still 100% happy with your car. Hayley :)

By Patsy H on 28 May 2025 | Purchase not verified

My old PT cruiser blew the engine before I went on holiday, while I was away I was looking for another and came across a PT cruiser at CL so after talking to Chris he sent me a walk around video of the car inside and out , she was lovely with only 39000 on the clock , they delivered it when I got back from holiday to Cambridge which was great I had a little problem with it which has been resolved under the warranty with no problem and the car goes really well ,I am really happy with it and pleased I came across CL I would absolutely buy from this company again and recommend them , they are a pleasure to do business with .😀👍

By Martin B on 09 April 2025 | Purchase not verified

Just had a great experience buying a Fiat Panda from CL Cars. After test driving the exact model I had been looking for, CL Cars agreed to do a number of jobs as part of the purchase price. On collecting the vehicle a number of additional jobs were also completed that were picked by CL cars as part of the pre-delivery service. The vehicle was ready for collection on the pre-agreed day and needless to say it had been fully valeted. Fantastic service from the CL Cars team - many thanks

By Jeffrey Y on 08 January 2025 | Purchase not verified

Many thanks to Alan & Hayley for everything they did us, - really appreciated, and they are both an absolute pleasure to meet & to do business with.The preparation was carried out to a very high standard & totally comprehensive sorting out all issues & even a new MOT without any advisories,  - they certainly went out of their way & went the extra mile and more... excellent customer service, you couldn’t find more honest people to buy a car from.CL Cars (Ringwood) is very highly recommended, - would I buy another car from them? – definitely 100% without hesitation or question...

By Steve M on 21 October 2024 | Purchase not verified

We’ve now purchased our last two vehicles from CL Motors and cannot praise them highly enough! Alan, Hayley and the guys in the workshop from start to finish have ensured that everything in there power was done to make us feel comfortable. All our family use CL Motors for our MOT’s and services and believe we’ve found the best family run car business!

By Nigel H on 28 May 2024 | Purchase not verified

On Thursday 23rd May 2024 I had a problem with my own car whilst on a petrol station forecourt in Ferndown.The vehicle was not movable and as a result of recommendation from another person it resulted in Alan from CL Cars buying my car and removing it.Now without transport he assisted with transport issues.Hayley, in the office, was extremely helpful over the admin procedure regarding my car.Everything that day happened very quickly.Both Alan, Hayley and other staff members made a very “stressful” day a tad easier.Though I did not actually buy a vehicle from this company I just wanted to say that Alan and Hayley were very friendly, caring, trustworthy and professional.I would have no hesitation in recommending CL Cars.

By Tim P on 14 March 2024 | Purchase not verified

CL Cars! Waited over a week for the car I paid for, because of an electrical fault. - Then a week after delivery. The rear door would not open from the inside or outside. Supposed to be covered by a three-month warranty. Then I Telephoned the warranty company and I was told I was covered. Then the EGR valve went. so the car was not drivable. I telephoned the warranty company after my daughter got the brush off from the person she spoke to. I was then told it would have to be "Diagnostic checked and photographed and the "Solenoic for the rear door was not covered on the warranty. STAY AWAY FROM CL CARS AND THE BOGUS WARRANTY FOR CARS! - I have telephoned CL CARS ONLY TO GET TOLD THEY WOULD CALL ME BACK AND NEVER DO. - This is a bad second-hand car company.

Reply from C L Cars on 02/04/24

Dear Mr Pragnell I was really upset to read your 1 star review. We do try our best and I feel your anger was more with the warranty company than CLCars. Unfortunately with cars like yours that have covered over 120,000 miles and more than 13 years old they can incur faults. Both faults were covered under the warranty if you could provide evidence. I feel it’s unfair to describe us as a bad car company as you have been reimbursed in full the £120 to fix both faults. I would also like to remind you that included in the sale price of £2250 we also replaced the cambelt, serviced and delivered this car. I am sorry that you have been unhappy with our service. Hayley Smith

By Sophie L on 01 April 2023 | Purchase not verified

Straight forward, no fuss part exchange. Highly recommend this trust worthy dealership. Thank you Hayley!

By Anonymous on 19 November 2021 | Purchase not verified

Really friendly and hassle free buying from CL cars. only downside is the location its very hard to find especially in the dark